can’t place any orders either.. wow this is completely unacceptable from Tesco.

Ends up blocking credit card. Hi I’ve managed to do all my shopping I need but as soon as it gets to confirm payment I get this message An error occurred while processing your request. This may be a short-term issue.

Our online supermarket will allow you to order fresh food, organic food and other groceries over the Internet within Ireland and have them delivered to your home. Tried messaging on Facebook but haven’t had a reply despite it saying “answers instantly”! No more shopping lists. When I try to add them it says ‘adding to basket’ but doesn’t do it. will not let me chose any irems to add; just scolls round. but not using Firefox. Looks like my slot will be lost . Problem only started today. Tried incognitoas suggested.

The old website wasn’t broke and they didn’t need to fix it. I’ve entered two different card details and “confirm payment”, then just goes back to the same screen with none of my card details there, just blank! It would have been quicker for me to drive to the supermarket. On one I’ve there £2 deduction s for card check and the £0 deductions x4 for card check.

We’ve been online customers for years and had no problems until the other week when a new website was introduced. Have telephoned CS – advised this is a common problem at the moment; you can book a different slot and telephone and ask an advisor to change it!! My card is saved against the account and has sufficient funds. Have been doing this regularly every week since lockdown. Refusing at last stage of ordering ”an error has occurred, please check you have entered your details correctly”. Thank you. When I do it comes back 2 seconds later. Steyning,West Sussex. Each time managed to pay via the app. Time slot booked. You will be receiving our e-catalogue in your inbox. Not one thing was any better. 6 hours later I still can’t checkout.Dorset is down .

Tried three times to place a new order for a new contract, each time my card being successfully verified by my bank, yet you interrupting the payment after(!) Cannot do online grocery shopping anymore. Best to check tomorrow after the delivery slot xx, Same here. Not working in Lincoln. the problem is with apple ! Unless Tesco sort out there appalling new website pronto then I will be defecting to Asda. Hate to ose my slot, Can log in but can’t get to book a slot. And after three attempts you cancelled the order! I am having the same Same problem, won’t accept payment details. I also can’t get past the payment page for online clothing, websites crashes at checkout for online clothing. Barrow in Furness grocery app not working, keeps saying sorry something went wrong. I’m in Orkney. Kirkwall Orkney Islands. I very much doubt that Tesco gives two hoots about customers being unable to do onlne grocery shopping. Have been trying for over 30 mins. Please check the details you have entered and try again.” Really confusing!!! Got a phone message saying I have a delivery due tomorrow- but I haven’t ordered anything and I have no pending orders on my account! Can’t get on F and F to view clothes been trying all day very annoying!!

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