- Continuing from the last point, the bold claim that engineering "OWNS" the work order/project from the company's favorite quote "cradle to grave". They were mostly looking for personality fit with the company and the responsibilities of the requirement. Certainly doesn't stop your regular work from coming in though, and it is mentally draining performing this damage assessment. It was a three person panel interview, so be prepared for interviewing with multiple people. Management will always tout "customer service" to everyone under their umbrella, only because they don't have to directly deal with the external parties themselves. If you have a degree, please apply for an Engineer I, II, or III position. A change like finally having one dedicated email address for clients to send subdivision/apartment infrastructure paperwork to or requiring more responsibility on the client side related to temporary services always means the clients throw a fit, and then engineering gets the backlash for it despite engineering not having anything to do with the change.

Never given one at the beginning of the job, because I'm pretty sure one centralized document does not exist. You can get better pay elsewhere, you can get better life fulfillment elsewhere. -Implementation of a work management system that solely benefits accounting and is a complete obstacle to engineering and construction/maintenance. I applied through a recruiter. All of this means your regular work gets put on hold, and guess what? They flew me out to Charlotte for interview. There is a lot more, but enough has been said here.

I applied through college or university. Only benefit here is you get to use this time as an excuse to set your voicemails/automatic email replies saying "storm rolled through, restoring those lines are priority not your apartment complex that isn't getting built for two years". Many were general questions like tell me about yourself etc. Knowing where your account is located will help us serve you better. I applied through an employee referral. Paid vacation.

By the time you learn what to do to get the job done right for once, the process and standards have already changed. Save your sanity and walk away. Dump it over to engineering. The typical Duke Energy Engineer I salary is $72,482. Also doesn't help that the company is generally disliked by the general public, and you start seeing a recipe for success here. You will forever be plagued by bad memories and experiences after you see any power lines afterwards. Typical STAR interview questions were asked and it was pretty laid back. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, How To Follow Up After an Interview (With Templates! Your trust is our top concern, so companies can't alter or remove reviews. You learn to laugh at how hilariously inefficient the software is, especially when life around you is seemingly in flames and you're constantly backed into a corner. Welcome to Duke Energy. I interviewed at Duke Energy in July 2015. -lack of experienced peers due to them seeking jobs outside entcr due to constant addition of responsibility to the job with a lack of benefit to go with it-. Better go give it a search on the company portal page, pray that you find it and hope that whatever document comes up is not out of date. No, they're to protect the company from the employees and be as vague as possible. No, I don't want to listen to a "fireside chat" by the rich out-of-touch CEO, I want to know if the permanent above-ground pedestals we used are still within standards or if the amount of conductors in those pedestals has changed because I heard that through word of mouth from 3 different people. You can also include the linemen who are unfortunately stuck with dealing with these individuals come construction time, and corporate trucking who half the time is forced to deliver to a site that is probably still unpaved and where the site people always expect them to be there yesterday. Photo 331: We don’t have any information on these Carolina Power & Light engineers. The process took 3+ months.

7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. - Extreme focus on "CUSTOMER SERVICE", which is cute coming from a company that is a near monopoly and has little need to put such emphasis on it. Engineering; even with all of the quirky software they have to use, would operate much more smoothly if they stuck to being fully behind the scenes instead of being one step up from call center representatives. They were friendly and asked basic interview questions. You will never find a group more ready for retirement or a severance package than people in Distribution. No, engineering does not schedule the work. Line upgrade projects needed due to projected future load on standby? Constant crashes, freezes, strange processes from start to finish, performing certain actions with designing or progressing the work order/project that may seem illogical, "clicking too fast", and more certainly becomes a minor inconvenience. engineers who are building our energy future, Sign up for updates from Duke Energy | illumination. How Are Businesses Really Treating Employees During COVID-19? Funny enough, the software dedicated to storm outage restoration is robust and mostly reliable; likely due to how barebones and minimal it is. The mythical Budget that nobody in the office fully understands or knows numbers of, The Budget that management claims to base their decisions off of, this is the Budget everyone speaks of yet knows nothing of. Your trust is our top concern, so companies can't alter or remove reviews. Everyone that wishes to become the ideal company drone finds out who to suck up to, and goes that route. ". Explain how you perform in group projects. 3.clients will never get the site ready for utility construction, even if you beat the requirements into their heads multiple times. because people want to know when the lights are coming back on and the call center number they called provides no info OR JUST AS LIKELY provides false info as to when the lines will be fixed. - the paycheck never bounced Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Current Contractor - Engineering Technologist, Current Employee - Senior Engineering Technologist, Current Employee - Engineering Technologist III, Former Employee - Engineering Technologist, Former Contractor - Engineering Technologist, Current Employee - Engineering Technologist, Duke Energy Customer Service Representative Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Associate Customer Care Specialist Salaries, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? I am highly inclined to believe the secret top reason stuff gets put in whether it gets used or not is to shut the clients up and reduce the chance that they'll figure out a manager's number to call them up. I was interviewed by a group of people. HR who? Do you know who they are or what they did? Free interview details posted anonymously by Duke Energy interview candidates. You'll also notice I don't use the word "customer" here, because working in this company has made me cringe at that phrase. © Duke Energy Corporation. What type of projects have you worked on? - No matter how well you do with your work or how timely everything is scheduled, always save your emails with external clients (I suppose everyone internal too) because it will never be enough and throughout your tenure external clients will always try to somehow screw you over and complain to management. Please select your state. - OK starting vacation hours, until you quickly realized its never enough to get you away from the wretched place along with permanently never being able to catch up with work projects . Some technical questions about thermodynamics, tolerances, equipment fatigue and working in a plant environment etc. Very friendly. Duke seems to rarely have "The Budget" to replace leaning and rotten poles in neighborhoods that are obvious safety hazards, yet will be glad to install 100s of thousands dollars worth of infrastructure in a "possible" future subdivision in which no guarantee any homes will be built.

I was interviewed by a group of people, two engineers, an accountant, and one other individual whose job title I don't recall. I worked at Duke Energy for more than 10 years, Lots of work and opportunities to grow if you are given a chance, Opportunities are no longer based on job performance. This estimate is based upon 41 Duke Energy Engineer I salary report (s) provided by employees or estimated based upon statistical methods. You know what actually pleases people? The next two photos are Florida Power engineers discussing transmission tower design.

They went out of their way to make sure that I was comfortable. Transmission/Nuclear/etc. - Strange software. Definitely one of the smallest gripes with the job; at first, it seems like one of the bigger problems but once you firmly grasp the above cons you realize it's extremely minor. The scope of the engineering department is much more limited than everyone thinks, which is perfectly fine were it not for the company's obsession with their twisted definition of "customer service" claiming the poor sap in the engineering department owns the project/work order from start to finish. So I disagree with that there is a lack of experienced peers. Also feeds into the "pro" above with the remote work option, hidden expectation to always be ready 24/7. General public/external clients doesn't care about that, Tropical Storm Duke just rolled through their neighborhood and you'll get calls as if no storm is going on and why the infrastructure they called for hasn't been installed yet even if their entire site is a giant wet puddle. Let's save that for a different point below because it is it's own can of worms. Those sad, sad people.

I applied online. Duke Energy is celebrating National Engineer’s Week Feb. 17 to 23 by highlighting the engineers who are building our energy future – and, in this special edition of retro photos, the ones who came before them. Slow progression, low pay ceiling, HR sucks, some people that you have to work with are very unprofessional and rude, hear a lot about people being hired only because of friends/family for positions they are not qualified for.

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