Even though you may be able to register to view your account information and Entergy bill online, there may still be restrictions that do not allow some customers to pay their bills online.

© 1998-2020 Entergy Corporation, All Rights Reserved. Minority Owned Business (Black, East Asian, American Indian, Hispanic, Pacific Islander, Aleuts, Etc...). You will be asked the security question you entered when you created your Customer Log In ID. call the Entergy Employee Support Center at 800-824-5588, option 2 then 9. Entergy retains the right, exercisable in its sole discretion, at any time and from time to time, to monitor, intercept, search, and record any and all activities on this system, and undertaken through any pc or other device connected to the Entergy network, and disclose information, as Entergy deems appropriate, to others such as the U.S. Government to help ensure information security and protect the Entergy network. You will need an account number and service location ZIP code for each account you wish to add.

To report electric emergencies or power outages do not use email. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. The Retiree

However, if you wish to receive your bill by email from Entergy, you must first dis-enroll from the CheckFree service. Delayed 15 Minutes, U.N. Q.

The answer depends on how your payment is made: You can cancel a scheduled payment up to 5 p.m. Central Time the day before the date you selected. You can use the “Other” option to pay an amount other than the total amount due. Who do I contact with questions about the website? Equal Pay allows customers to easily budget their electric and gas bills, only having to make adjustments once a year in most cases. Suppliers selected to register for the supplier portal will receive an invitation email with instructions. Safeguard your name and password to avoid identity theft.

settings tab of your display properties under the Control Panel.

A.

Contact Avetta at info@avetta.com or (877) 725-3022. Click here for how-to documents and simulations to help you use the portal. First go to payment history to cancel the pending payment.

Agent ID

You may also sign up online for a recurring payment to be made using your bank account that will post each month on the due date for your utility bill.

Power outages: 1-800-968-8243 (1-800-9OUTAGE). Q. Remember, if you make a payment at both a walk-in site and on myAccount, both payments will be processed. For current charges, you can choose any date on or prior to the due date. Pay by credit card or debit card using Bill Matrix ($2.95 fee), a third party service.

On the “Account Detail” page, select ”Add Accounts”.

Sustainable Development Goals Initiative, Environmental, Social and Governance Disclosures, Sys. Q.

Will my account draft automatically if I enroll for online billing?

COVID-19 Enhanced Customer Assistance Plan FAQs, The Rate listed on your bill begins with "LA_", The Rate listed on your bill begins with "GS_", Get tips on how you can make your home more energy efficient, Learn more about energy efficiency programs, Learn what appliances use the most electricity, View energy efficiency programs and tax credits, Electric vehicle charger incentives (eTech), Baton Rouge Natural Gas Infrastructure Replacement Program, Baton Rouge Natural Gas Infrastructure Replacement, Get power outage alerts and restoration updates, Receive a quick, last-minute payment extension, if you are eligible. What are my options for payment once I've signed up for myAccount? Box 8111 Baton Rouge, LA 70891-8111. If your payment information has been sent to Entergy’s bank for processing, the payment cannot be changed or cancelled.

A.

When you receive your myAccount billing statement, you will see links to view or print your bill details and inserts. A. . Then click ‘Change Bank Information’ on the left side of the Account Detail page to verify your bank account information and change it as necessary. No.

Calling our Interactive Voice Response system. Planning & Operations Requests for Proposals, Power Advocate Supplier Registration Guide, Entergy Insurance Reporting Portal Supplier Guide, Avetta Supplier Safety Qualification Database, Click here for how-to documents and simulations, Supply Chain Sustainability and Social Responsibility. myAccount allows you to pay your bill online using your checking account. However, you cannot choose a date past your due date. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Enable Screen Reader Mode. What should I do if I transfer my service to another location? Financial Assistance Portal : Login failed. Similar to Levelized Billing, this option allows customers to pay the same amount for electric service every month with an adjustment to this amount every thirteenth month based on the previous twelve months’ actual bills. Bills will vary slightly each month. A. Sign up for monthly Automatic Bank Draft (free). You will be asked for routing number and account number for each bank account you enroll. Q: How do I send a Credit Memo to Entergy? Become familiar with Entergy's human safety performance requirements: Supplier Safety Qualification Guide, Questions? Use the portal below to get access to all of your personal employee information on more: Click Here To Login If you are unable to register or if you simply have other W-2 related inquiries please copy and paste the following text (with your answers) into the body of an email listing the subject as your work location. Copyright © 2003-2018. How long does it take for my payment to post to my Entergy account? Most customers with a valid utility account can enroll. Yes.

Same day payments normally post to your Entergy account immediately.

A. Levelized Billing allows customers to pay approximately the same amount for electric service every month. © 1998-2020 Entergy Corporation, All Rights Reserved.

Yes, an online payment can be made before receiving the first bill following enrollment. Any amount that is not paid when due is considered to be past due, and is subject to late fees, or additional charges, and may also result in other penalties such as termination of service.

The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. A. Yes.

Q. Same day payments normally post to your Entergy account immediately. You will need to print a copy of your bill, including the stub, and bring it with you.

Q. | A. Player here: © 2006 - 2020 Entergy Corporation, All Rights Reserved. Q. I am now enrolled in myAccount for online billing and have not received my first bill electronically. Is this possible? A: You are a diverse supplier if at least 51% or more of your business is owned and operated by one or more of the following: © 1998-2020 Entergy Corporation, All Rights Reserved.

Call 1-800-ENTERGY (800-368-3749), press 1 and then press 3.

Q: How do I send a Credit Memo to Entergy?

Yes. Will I be able to pay immediately after I enroll my account?

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