2.

6. If your gift vouchers become accidentally damaged, please contact John Lewis Financial Services on 0345 300 3833 Protect your e-gift card and treat it as cash; lost, stolen or damaged cards will not be replaced, or exchanged for physical gift cards or cash.

These are: • the 10-digit serial number on the bottom right of the voucher

For example, choose our Style Experience and add a gift card to with anything from £10 to £500.

If you originally purchased the item online using a gift voucher, after your item has been returned, we’ll credit your johnlewis.com account to the relevant value. This e-gift card cannot be exchanged for cash. Coupons, discounts and promotional discount codes offered by johnlewis.com are valid only for use as part of a purchase made via johnlewis.com, unless otherwise stated. If the total order value is less than the value of the gift card or e-gift card, any balance will remain on your account and can be applied to future purchases, provided that the card has not expired. An Experience Gift pairs a gift card with one of our services to create a thoughtful, personalised gift. 1. You can book your experience at any time, though our services will be subject to availability. You can buy gift cards in any denomination up to £2,500, together with a card wallet and envelope for presentation. WHAT DO I DO? Buy John Lewis Partnership E-gift card sent by email to be redeemed online and in shops.

3. Making a purchase or a balance enquiry refreshes the 24-month expiry period. If there's any balance to pay, you can use a debit or credit card in the usual way.Gift vouchers have no expiry date; please note this is different to our gift cards which expire after 2 years.Gift vouchers can only be used once, and they cannot be used in our shops once the holographic panel has been scratched off. If there’s any balance to pay, you can use a debit or credit card in the usual way. Registered in England. familiarise yourself with the latest version.

For full terms and conditions and balance enquiries visit johnlewis.com/customer-services. 4. Despite looking at the vouchers I failed to notice they could expire.

The remaining balance is available to spend on beauty products. The John Lewis Partnership gift card can be redeemed in John Lewis & Waitrose stores and online at johnlewis.com, waitrose.com or waitrosedirect.com as part or full payment for goods (exclusions apply).

4.

If your recipient chooses not to book a service, they can redeem their gift card on any alternative products. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News. Your recipient can then book a free, 2-hour Personal Styling session, with complimentary glass of prosecco, and redeem the gift card against their chosen purchases. For business orders under £1,000, please call 03301 230 351.

Our Experience Gift cards can be redeemed in any of our shops that provide the free services, and you can check which shops offer a service before buying: You can book an experience online or in store, and each Experience Gift contains details on how to book.

All orders are subject to security checks. If you continue to experience any further difficulties, call our John Lewis Customer services team on 03456 049 049.

CAN JOHN LEWIS VOUCHERS BE USED IN WAITROSE & PARTNERS? If you wish to use your remaining gift card balance at a later date, keep hold of your gift card or e-gift card email.

2. Please note that if you did not have a johnlewis.com account when making your gift voucher purchase, in order to get a refund you'll need to set an online account up with us using the same address used to make the purchase.

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.

Company registration number 233462.

After entering the gift card codes, your order balance will be automatically updated with credit to the value of the gift card(s). This will be visible in the My Account area after you log in and the funds will be available to use on your next online purchase. I also forgot I had them, until they turned up in a big clear out a couple of days ago - but already time expired. If additional card security checks are required this may delay the delivery of your e-gift card. If you are sending the e-Gift card to yourself to print at home, you will receive an email with a PDF attachment. Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, The Edit: Christmas decorating ideas and trends, Food Processors, Mixers, Blenders & Juicers, Freeview, FreeSat, Digital Recorders & Streaming Devices, Claim a £100 e-gift card when you buy a selected Electrical product, New: Dyson Corrale Hair Straighteners Gift Edition, New: Fitbit fitness tracker & smart watches, Standard Dose x John Lewis Wellness Curation, New: John Lewis & Partners Beauty Advent Calendar, ghd Platinum+ Hair Straighteners Gift Edition Set, Dyson Corrale Hair Straighteners Gift Edition Set, View All Suitcases, Travel Bags & Accessories, John Lewis FIND, KEEP, GIVE Gifting Collection, Download our 2019/20 Modern Slavery statement, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply), Third-party restaurants, cafes & concessions in John Lewis & Partners shops, Magazine subscriptions, photo printing & software downloads on johnlewis.com, Third-party restaurants, cafes & concessions in Waitrose & Partners shops, Petrol stations & car parks at Waitrose & Partners shops, To discharge indebtedness in respect of an account or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited. Once you have scratched off the panel, the gift voucher cannot be redeemed in any of our shops.

Gift cards and e-gift cards can be used for orders placed through our Customer Service centre on 0330 123 0350.
For the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void.

5. VAT number GB232457280.

Protect your gift card and treat it as cash.

You cannot use the gift card or e-gift card to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can you use it for the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers.

You can buy gift cards and experience gift cards over the phone by calling  0330 123 0350.

There's no expiry date on our gift vouchers, but there is on gift cards see full terms and conditions.

No, you can’t exchange gift vouchers for cash.

If you are sending to someone else, you will be able to include a personal message with your e-Gift card that will be included in the email to your recipient. Find our terms & conditions for gift cards, e-gift cards, Experience Gifts & vouchers. The card cannot be used to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can it be used for the purchase either directly or indirectly of any financial product or service. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. No change or refund will be given, except in accordance with your statutory rights. This e-gift card will expire 24 months from purchase or last use.

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