appliance service plan reviews

Please cease with the all capital letter format. Supposedly the BEST of the BEST at the time.

dont waste your money, Ready to share your home warranty experience with Home Depot Home Protection Plans? At some stores, shoppers felt “strongly urged” to spring for the extra coverage. I've BEEN ON THE TELEPHONE TODAY SINCE 830AM UNTIL 130PM AND STILL HAVEN'T RECEIVED ANY HELP. The questions were very clear and easy to answer. Tech kept coming out and putting a bandaid on it and he came out 12 times in 4 years.

Then they give all the excuses in the world not to fix or replace the problem they caused with the cheapest unreliable Chinese parts. I purchased insurance with you guys for my television and when it started malfunctioning I put in my claim. I was put off and treated like I did not matter. “A Sears Home Warranty is a single protection plan that covers multiple appliances and systems in your home, regardless of their age, brand or where they were purchased.”. For more information about reviews on ConsumerAffairs.com please visit our First call not satisfying which lead to second call going up the supervisor ladder. I was even told that what I needed done was just cosmetic repair and wasn't considered a prioty even waiting 2 months to get it done. WHEN I HAVE CALLED AND ACTUALLY SPOKE TO A REAL PERSON I AM TOLD "I HAVE BEEN APPROVED FOR A REPLACEMENT BUT, I HAVE TO CONTACT THE PROTECTION AGREEMENT DEPT. I have had contracts with many companies who will remind me that it is time for a service call. This last breakdown may fall into a breach of contract from what third party as advised us. I would like to have next day appointment, because more than likely after the service tech diagnoses the problem, he will have to order a part and schedule another appointment. They said that it was broken during installation and that they cannot do anything. Best Buy customer service has been TERRIBLE for the past year or so. “Save the money you’d otherwise spend on service plans,” recommends Consumer Reports.

..LIKE HIM I will NEVER use this company again. After giving my lengthy information about my washer 2 times I was then disconnected. Review #2117631 is a subjective opinion of poster. Have found them to be extremely courteous and prompt. A call to asurion telling them the refrigerator was a lemon. 2 teenage guys from Asurion came to check out the unit. Enjoy reading our tips and recommendations. Our survey results were similar for those who bought major appliances. To see what extended protection plans have to offer and which stores might have the best deal, I crunched some numbers to see if they’re worth it.

I was beyond their 1 year limited warranty (purchased11/02/2017). WILL PAY FOR A DECENT HUMAN TO COME OUT Coverage and customer service for Sears Home Warranty wasn’t impacted by this measure because, according to a statement posted on the Sears website at the time, the home warranties are underwritten by an independent company, Cross Country Home Services. Two weeks pass no one contacts me then I call back this time I am told tech put in note job needs to be done by 2 people I have an other appt scheduled this time no one shows up the third time I scheduled an appointment man shows up stating he can not move my washer unless I sign a waiver I ask me to wait 5 mins for my husband to sign and he leaves my house !!!!! Apart from scheduling technician visits, other ways Bosch offers appliance repair support include: self help videos, which include helpful tips for dealing with appliance issues yourself; online instruction manuals; and the "service assistant," a central hub with all the information and services for your Bosch home appliance. THE WASHER WENT THROUGH THE COMPLETE CYCLE JUST FINE, I NO LONGER SMELL THE BURNING. This time around the customer service as been awful with ZERO help from either Samsung or Home Depot Protection Plan (Asurion). ITS A PATHETIC THIRD PARTY THEY USE This is a scam. Get buying tips about Electronics Extended Warranties delivered to your inbox. The whole process was way quicker and easier than I expected.

That was two weeks ago, I bought a washer and dryer from home depot 4 years ago along with a 5 year warranty . A retailer should never disclaim responsibility after taking your money and selling you junk. As you can see from the number of incidents, we purchased a lemon. It was so easy to file a claim online at their website, and select time and date of repair and pay the deductible.

On the flip side, though, Sears does offer higher liability caps ($10,000 per claim vs. $3,000) and has a longer workmanship guarantee (180 days vs. 60 days).

Will use this insurance for sure for my next set of headphones! Thorough coverage and high claims cap, but future is uncertain , How to Flood-Proof Your Home During Hurricane Season, Appliance Plan Systems Plan Whole House Plan, $10,000 cap per claim Comprehensive coverage 180-day workmanship guarantee. Review #1434532 is a subjective opinion of poster. IT I do not know who will be reading my email, but I hope that I can get some satisfaction in addressing these concerns. Thank you and have a nice day. Home depot arranged a serviceman to repair. I didn't have to talk to anyone, or be put on hold, I just went to their website and entered the information requested on the form. Thanks for sharing your feedback! I asked to speak to a supervisor, and was connected to several different people who told me the same thing that I would not be able to speak to anyone. For years we have been buying Sears appliances and back pack leaf blower plus their extended warrantee. TOLD ME IT WAS MY JOB TO FIX Sears only offers separate plans for Appliances and Systems, with the Whole House Plan … With the exception of AFC Home Club, which offers a guarantee for the entire life of your contract, most other home warranty companies have guarantees of 30 or 60 days. I was almost in tears. ..LIKE HIM We have had 12 or 13 repairs and everyone was timely and done to our satisfaction. I then selected "Retailer Protection Plan" then chose my insurance product as "Amazon" which sent me to the updated claim website. I CALL THAT DEPT AND AFTER HOLDING FOR HOURS I AM TOLD THEY CAN NOT SEE ANY NOTES WHERE I HAVE BEEN APPROVED. Leah - We are so sorry to hear about your experience. Buy Reliable Products ConsumerAffairs is not a government agency. The support for the warranty service is unhelpful and have NO knowledge of what good customer service is but that is obvious from all the other review. Your warranty is about useless at sears. Coming to end of 5 years ice maker froze up again. Copyright © 2020 Consumers Unified LLC. easier. Review #1393698 is a subjective opinion of poster. He explained he needs to finish the repair sooner and can't wait that long, so I contacted the tenants that same morning, on 10/19/2020, and they were very accommodating (despite all the initial issues with him). Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I will never purchase a Home Depot appliance again and I have been a customer for years.

There is nothing broken, only a tiny piece under the springs, crearly from usage, but no, they said there was damage to the door, which is a LIE. I spent $600 a year for this ex warranty and this is how they treat you. You're entitled to get what you paid for. For the majority of appliances and systems, Sears will cover each claim for up to $10,000. At that time I was informed that the extended coverage covered everything.

Fifty-five percent were highly satisfied, and 21 percent were dissatisfied. My cooktop broke. All Rights Reserved. I would have had an operational dryer as soon as the other one broke and not been inconvenienced for the past 2 months, in the midst of a pandemic. This review is … Its retail future is still unclear, but for now, the home services wing of the business seems to be safe. Some others say that you can return a defective item, but only for a limited period or while the standard return policy is in effect. I asked if they could send a message so a spvr would call me back when available rather than waiting on hold. Some online retailers say that your only recourse if they sell you a defective product is to deal with the manufacturer. You may have other warranty rights. Learn more about how we make money.

At that time I was informed that the extended coverage covered everything. I have had so many problems with my stackable washer and dryer combo. As a result of state laws, most products automatically come with an unwritten "implied warranty of merchantability," which means the items must function as a person reasonably would expect, be free of substantial defects, and last a reasonable amount of time (although the duration of the implied warranty usually is no more than four years). Thanks for subscribing. It took almost 2 months to get it done. We are truly sorry to hear about your experience. Its location on this page may change next time you visit. On that call I requested to speak to their supervisor. Also this will be the 4th repair we've had on this refrigerator. Over 2 months and many phone calls, as well as a lot of time on hold and my Refrigerator is still not fixed. I have the protection agreement which seems to be a waste of money. This means that the company will cover any faulty repairs or replacements for up to 180 days by waiving the service fee for a technician to fix the issue. Retailers may push hard to get you to buy these plans because they’re cash cows for them. You are just a call for their numbers for the day. A Sears manager at our local store finally took pity on us, made a call and now a replacement backpack blower is on its way. MY HUSBAND DIED FOR A There customer service people are useless and they never can help you. I would rather not have a warranty than to ever willingly and knowingly choose an Asurion warranty again.

All insurance products are governed by the terms, conditions, limitations and exclusions set forth in the applicable insurance policy. I struggled to communicate with the manufacturer of my product, LucidSound - LS40 Wireless Headset, after it suddenly stopped working in the middle of me using it. Many credit cards automatically extend the manufacturer’s warranty up to a year or so on many products purchased entirely with the card. ON 8-7-2020 I RECEIVE AN EMAIL FROM SEARS SAYING REPAIRMAN WILL BE HERE ON 8-10-2020 @8AM.

On 8-4-20 they call and say they do not have the part and reschedule for 8-11-2020. You shouldn’t have to pay extra to get manufacturers or retailers to stand behind their products. I kept being told it would be fixed in two days. See privacy policy. The median price paid for a plan was $126 for a major appliance and $21 for a small one. SO ON THIS DATE 7-21-20 HE ORDER THE PARTS. ..View less, I had a terrible experience with the service repair people. - All rights reserved.

From the very first day the refrigerator would not work properly. Thank you, you have successfully subscribed to our newsletter! FAQ. Would not hesitate to tell friends and family about this service plan. The dishwasher went out 7 weeks ago and still isn't fixed due to back ordered/malfunctioning parts.

A link has directed you to this review. I CALL SEARS TO SCHEDULE A REPAIR BUT SINCE OUR STATE OF ALASKA HAS NO SEARS STORES THEY CONTRACT THE REPAIRS THROUGH A PRIVATELY OWNED LOCAL COMPANY.

Repairs Aren’t That Costly However, AHS, which we named “Best Overall” in our Best Workmanship Guarantee, offers Build Your Own plans where you can customize which appliances and systems you want covered — a move that can bring down the cost of your plan significantly compared to Sears’ premium plans. JULY 6, 2020 I START MY WASHER, AS IT IS FILLING, I START TO SMELL AN ELECTRICAL TYPE BURNING SMELL, BUT DIDN'T REALIZE WHERE IT WAS COMING FROM.

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